Simply pathetic.

I logged my Fibre order mid-September, it is now almost end of November and I still don't have internet. They captured my address incorrectly even though I sent them proof of address, I never received any communication from them on an ETA and no one told me that the incorrect address they've captured doesn't even have Fibre coverage. Then, there was an issue with the Vumatel line; Vox sent me a case number and when I contacted Vumatel, Vox even sent them the incorrect address! All this being as bad as it is, I've been a customer with Vox for over 3 years, my new address is in the same complex as my old address and still they got all the information wrong. How?!