MM
Mohau M
1 reviews | Active since Apr 2022
29 Jun 2022, 10:35
Sim Card Lost Signal
Can someone, please contact me as i have already had a chat with two agents (Matthew & Thuso) concerning my sim card. The sim card lost signal yesterday and when i phoned ealry this morning, was informed that simcard has been deactivated by Telkom not sure for what reasons.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
29 Jun 2022, 11:30Good day, Mohau M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply29 Jun 2022, 11:30
Official
Good day, Mohau M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Jul 2022, 10:14Good day, Mohau M
Thank you for your patience whilst this matter was being investigated.
We can confirm that the services has been restored after a SIM swop was done.
Kindly note that we have received confirmation from your Account Manager that the billing query on your account has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We can confirm that the services has been restored after a SIM swop was done.
Kindly note that we have received confirmation from your Account Manager that the billing query on your account has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply07 Jul 2022, 10:14
Official
Good day, Mohau M
Thank you for your patience whilst this matter was being investigated.
We can confirm that the services has been restored after a SIM swop was done.
Kindly note that we have received confirmation from your Account Manager that the billing query on your account has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We can confirm that the services has been restored after a SIM swop was done.
Kindly note that we have received confirmation from your Account Manager that the billing query on your account has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox