Sign up with any ISP except VOX or regret it like me

I regret the day I chose to go into business with these *****s, I'm sure this is the third or fourth bad review they get from my household but no change at all. They recently forced me to pay a thousand bucs by ensuring I didnt have internet even though I had moved to another ISP and a few days later the accept that my line is already with that ISP and when I ask for my money back, they say Id get it before the end of this week, I mean a company that provides internet can't make an immediate payment! That aside, these guys haven't paid me and the week is gone. I feel sorry for anyone who is still with vox and especially those who are going to sign up with these useless bunch, after spending over a month offline, they continue with their incompetence.