NT
Nomali T
1 reviews | Active since Nov 2022
13 Jul 2023, 06:45
Sick and tired of no internet access every week!!!
Guys what kind of a service do you guys offer? In a week we only get like 2 days of internet the rest with no internet access, my account was paid in full yet I still need to cough up more money for data. Cancel this contract or move me to another service provider I'm sick and tired of this kind of service it's the pits 😡😡😡😡 my account number is ***.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
13 Jul 2023, 07:57Good day, Nomali T
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Jul 2023, 07:57
Official
Good day, Nomali T
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Jul 2023, 16:07Good day, Nomali T
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vodacom restored the link.
Our sales team did attempt to call, we were unable to reach you on the nominated contact details on the account.
SMS and email notices were sent to advise that we have not been able to make contact to assist further.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vodacom restored the link.
Our sales team did attempt to call, we were unable to reach you on the nominated contact details on the account.
SMS and email notices were sent to advise that we have not been able to make contact to assist further.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply17 Jul 2023, 16:07
Official
Good day, Nomali T
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vodacom restored the link.
Our sales team did attempt to call, we were unable to reach you on the nominated contact details on the account.
SMS and email notices were sent to advise that we have not been able to make contact to assist further.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vodacom restored the link.
Our sales team did attempt to call, we were unable to reach you on the nominated contact details on the account.
SMS and email notices were sent to advise that we have not been able to make contact to assist further.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
