JB
Jan B

1 reviews | Active since May 2020

08 Oct 2024, 08:05

Shysters!

*******s! I got a UPS from them on a 2 year contract. After 2 years, I kept paying them every month for a few months only to realise that I now own the UPS and I've basically been giving them money for free! So, I cancelled and stopped the payment. And when they started their emailing nonsense, I told them what the situation is now, but they refused to listen and handed me over for collections. Stay away from these thieving, pathetic shysters!

0
Replies (1)
Vox Telecom
Vox Telecom's reply08 Oct 2024, 08:31
Official
Good day, Jan B

 Thank you for your review.
 
 Please note that the details of your complaint has been sent to the debtors team to assist.

As per T&C's


Hardware rental
8.5. Vox will retain the password for the Equipment. Responsibility for the IP configuration of the Service Configuration lies with Vox.
8.6. Ownership of the Equipment vests in the Vox. Equipment is not subject to a rentto-own contract

Regards
Vox