HV
Hannes V

1 reviews | Active since May 2023

23 May 2023, 20:54

Should not be this difficult

After my previous struggles with Vox (review to be find on earlier Hellopeter) the WiFi have been working for almost 2 full weeks now. But today the message read “no internet access. Please check the router or consult your network service provider”

That message is enough to keep me up at night as the previous time round we had no connection for 2 weeks. With Vox my connection have been more off than on for May. Even after this no where did anyone apologise for pathetic service! And I can assure you that I will be billed in full.

I am dyslectic with very bad grammer so writing a review is no fun 😅 but if this can help anyone not use Vox then it was worth the struggle.

WiFi in 2023 should not be this hard. Come on Vox 👌🏼

0
Replies (1)
Vox Telecom
Vox Telecom's reply23 May 2023, 21:42
Official
Good day Hannes V

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox