Shocking technical and customer suppprt from VOX

Worst service provider I have ever dealt with . 4 days since internet went off 8 calls to VOX technical support who passes buck to vumatel who came out today on day 4 and did all there checks and issue with VOX to which only now they want to send a technician out or try sort out issue . Absolutely pathetic and we as the customer have to keep calling giving reference wasting our precious time and money . And they will likely just debit full amount at end of month with no consideration to the impact their poor service has on customers time and livehood which is reliant on constant stable connection to intervent.