BD
Beryl D
1 reviews | Active since Jun 2016
04 Nov 2021, 14:33
Shocking services from VOX
They are the worst Communications in this country. They cant sort out accounts, they terminate your domain in error for someone else. It took more than a month to get emails running again, now they cant get the accounts sorted out but suspend your account again even though you paid. Then they make you pay to get the account up and running after they cancelled in error. Rather go to Axxess. They are professionals.
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Vox Telecom's replyOfficial
04 Nov 2021, 15:20 Good day Beryl Duff
Thank you for your enquiry.
Vox received a written cancellation 21 June 2021 for cancellation of service.
Services activated again on 10 Aug 2021, cancellation date were 31 July 2021.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will further investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website .
Regards
Vox
Thank you for your enquiry.
Vox received a written cancellation 21 June 2021 for cancellation of service.
Services activated again on 10 Aug 2021, cancellation date were 31 July 2021.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will further investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website .
Regards
Vox
Best regards,
Vox Telecom's reply04 Nov 2021, 15:20
Official
Good day Beryl Duff
Thank you for your enquiry.
Vox received a written cancellation 21 June 2021 for cancellation of service.
Services activated again on 10 Aug 2021, cancellation date were 31 July 2021.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will further investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website .
Regards
Vox
Thank you for your enquiry.
Vox received a written cancellation 21 June 2021 for cancellation of service.
Services activated again on 10 Aug 2021, cancellation date were 31 July 2021.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will further investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website .
Regards
Vox
Best regards,