TN
Tinyiko N

1 reviews | Active since Apr 2026

15 Apr 2026, 21:39

Shocking Service – Vox Telecom Failing Customers

I have been dealing with ongoing fibre issues from Vox Telecom for over 2 months, with absolutely no permanent resolution.

I have called multiple times, only to receive temporary fixes while the problem keeps coming back. To make matters worse, a technician was scheduled and simply did not arrive. It is now day 2, and I am still waiting, having to chase this up myself.

This is completely unacceptable and reflects extremely poor service and lack of accountability. Customers should not have to beg for basic service delivery.

0
Replies (3)
Vox Telecom
Vox Telecom's reply15 Apr 2026, 22:14
Official
Good day Tinyiko

 Thank you for your review. 
 
Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
TN
Tinyiko N's update15 Apr 2026, 22:30
Reviewer Update
I will believe it when there are positive results.
Vox Telecom
Vox Telecom's reply17 Apr 2026, 14:19
Official
Good day Tinyiko
 
 Thank you for your query. 
 We received confirmation that the On-Site Support team investigated and assist with the resolution.
 
 Kind Regards, 
 Vox