Shocking service levels

If I could rate a zero, or negative rating, I would! Absolutely the worst experience ever. At best, I have had intermittent service from them since Jan 2023, bearing in mind it's for a company. Not only is our email and internet through them, so are our telephone lines. I have laid several complaints, spoken to several different managers, with no luck. All VOX does, it to try to blame the upstream service providers. Currently my fiber has been down for a week and can't get a single answer or ETA from VOX senior management. They promise to call you back and offer feedback, NOTHING!!! Rather find other fiber supplies, AVOID VOX at all costs.