1 reviews | Active since May 2018
Shocking service from VOX, my adfvice would be to stay away
The worst experience ever, dealt with 5 different staff members. Sales manger and National sales manager actually put the telephone down on us when we approached him with an issue about the shocking experince we have had so far. They obviously dont care about their clients and are only interested in selling contracts and then not fulflilling their abligations. They have taken 6 months to install our fibre package and still not functioning properly.
They refuse to cancel the contract and keep billing us for services we have not received.
Good day Brett.
Thank you for bringing this to our attention,
Kindly note that we will investigate into this matter for you and will provide you with feedback soonest.
Kind Regards.
Vox Telecom
Good day Brett.
Thank you for bringing this to our attention,
Kindly note that we will investigate into this matter for you and will provide you with feedback soonest.
Kind Regards.
Vox Telecom
Good Afternoon Brett.
Kindly note that our National Service Delivery Manager met with you today regarding your complaint, he will remain in contact with you.
Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***
Kind Regards.
Vox Telecom
Good Afternoon Brett.
Kindly note that our National Service Delivery Manager met with you today regarding your complaint, he will remain in contact with you.
Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***
Kind Regards.
Vox Telecom
