CB
Carmen B
1 reviews | Active since Feb 2013
03 Aug 2021, 10:53
Shocking service and total apathy
*** After making numerous calls in order to follow up on an installation that was finally supposed to happen on the 31st July. I get cut off by your consultants WITH NO RESOLUTION!!!!!!
I am not calling your organization again and am at the point of changing my service provider. You have cost me a lot of money for data charges due to the lack of service and efficiency. I did everything by the book yet you still have not honoured your commitment to finalise my installation
What is wrong with this organization, I was meant to ha e my service on the 23rd July already.
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Vox Telecom's replyOfficial
03 Aug 2021, 10:59Good day Carmen D
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply03 Aug 2021, 10:59
Official
Good day Carmen D
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox