DM
Dominique M

1 reviews | Active since Jul 2015

03 Nov 2024, 08:23

Shocking service

Despite multiple attempts to reach out, I felt ignored and undervalued as a customer. Additionally, the service did not meet my expectations, leading to further frustration. I would never recommend Vox Telecom to anyone

0
Replies (2)
Vox Telecom
Vox Telecom's reply03 Nov 2024, 08:33
Official
Good day Dominique,

Thank you for your review.

The details of your review has been sent through to the relevant department, and an agent will make contact with you directly.

Kind regards,
Vox
Vox Telecom
Vox Telecom's reply06 Nov 2024, 11:46
Official
Good day Dominique,
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 
Should you require any further assistance, please do not hesitate to contact us
 
Kind Regards,
Vox