SHOCKING RUDE UNPROFESIONAL ATTITUDE AND CUSTOMER CARE- VOX TELECOM

It is a pity that there is no rating for zero! This would be perfect to rate Vox Telecom as they deserve a zero rating FOR ZERO CUSTIMER CARE. I have no, I don't know, an English word how to describe their absolute Rude Unprofessional incompetence regarding Customer Care. Never in 70 years have I experienced this lack of decency no etiquette or business ethics and low grade of communication and disrespect, unprofessional kind of actions towards the account holder (who put their bread on the table-by the way) I wish there was enough space to post all their nasty, really in bad taste unacceptable e mails. Not to mention all the threatening e mails sent to me. REASON because in the 18months I dealt with them my last payment FOR THE FIRST TIME IN 18 MONTHS -over the many public holidays end April beginning May was a couple of days late.

PUBLIC OF SA!! SAVE YOURSELF A LOT OF HUSSLES AND TIME AND MONEY DO NOT!! I REPEAT DO NOT!! DEAL WITH VOX AND THEIR INSTALLING GUYS FROGFOOT. You have to pay and sign AND ONLY THEN!!! after installing, the complications pop up. they push you for a certain, higher than usual, going speed. higher payment of course. My first complain from the start was the signal that was not what was confirmed/promised. THEY chose the 'perfect' spot to install the router. Their attack to defend, I need to buy AT MY EXPENSE range extenders. There were 2 walls between the router and my bedroom and other unrealistic nonsense. Then the fibre starts buffering. Again it was not their problem I must have had 4 devices on the same time. It was 2 cell phones a smart tv and a laptop. For absolutely every complaint they take no responsibility, just inform me I can cancel but then I am going to cough up huge penalties because I signed a 2 year contract! They are not offering like other service providers a trial period. I should have noticed the snake in the grass when they forced me into a 2 year contract. LEARN FROM MY MISTAKES PUBLIC OF SA DO NOT-I REPEAT DO NOT!! DEAL WITH VOX(FROGFOOT) They think because they have the sole right in your area they can treat you like they do-they think you have no other option. YOU HAVE GO BACK TO YOUR PREVIOUS SERVICE PROVIDER WHO ALSO NOW OFFER FIBRE!!! They also think they are untouchable! That is where the disrespect comes in. They are the typical chasing money money money to make a target!!! and they have no pride in their project or concern, respect for you as a customer. Only the good part they want you as a customer is your money!! GOOGLE THE CEO and file your complaint with him.