BD
Brian D
1 reviews | Active since Apr 2013
23 Dec 2025, 19:48
SHOCKING LACK OF SERVICE
SHOCKING LACK OF SERVICE
Website down for 3 days due to the staff not installing a new SSL cert as they keep letting the SSL cert expire.
Absolutely useless time to change This has been ongoing for 3 years nothing ever changes, By time that they get staff who are able to perform tasks as they should be done.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
23 Dec 2025, 19:57Good day Brian,
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Support team, and feedback will be provided as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Support team, and feedback will be provided as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Vox Telecom's reply23 Dec 2025, 19:57
Official
Good day Brian,
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Support team, and feedback will be provided as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to the Support team, and feedback will be provided as soon as possible.
Please note that we will communicate directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Vox Telecom's replyOfficial
24 Dec 2025, 10:53Good day Brian,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the e Support team has made contact and is currently assisting on our priority desk.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the e Support team has made contact and is currently assisting on our priority desk.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply24 Dec 2025, 10:53
Official
Good day Brian,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the e Support team has made contact and is currently assisting on our priority desk.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the e Support team has made contact and is currently assisting on our priority desk.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
BD
Brian D's updateReviewer Update
29 Dec 2025, 09:021 week later, still not resolved
BD
Brian D's update29 Dec 2025, 09:02
Reviewer Update
1 week later, still not resolved