AH
Ammi H

1 reviews | Active since Jan 2018

17 Jul 2018, 09:24

SHOCKING INTERNET SERVICE

We have a contract with fox for 3 months, but only had internet access for 7 days in 3 months. People tell you that they will come at 8 o'clock and then they NEVER pitch.

0
Replies (2)
Vox Telecom
Vox Telecom's reply17 Jul 2018, 09:46
Official

Good day Ammi.

Thank you for bringing this matter to our attention,

Kindly note that we will investigate this matter for you and someone will be in contact with you soon

Kind Regards

Vox Telecom

Best regards,

Vox Telecom
Vox Telecom's reply23 Jul 2018, 12:11
Official

Good day Ammi.

Kindly note that we have received confirmation that an On-Site Engineer did attend to the call out to your premises on 17/Jul/2018 and resolved the Technical Issue.

Our Accounts Department has also been in contact with you and provided you with the updated Statement of Account.

Should you require anything further, please do not hesitate to contact us.

Kind Regards,

Vox Telelcom

Best regards,