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neville M
1 reviews | Active since Aug 2011
22 Mar 2016, 14:53
SHOCKING INCOMPETENCE
Webmail will not connect. Does so periodically. According to them the problem is with my pc. *******. It does the same thing on another pc on a different network via a different ISP. <br> <br> She insists that nobody else has this problem. They logged in via ANYDESK and could see for themselves, using two different browsers, but are adamant they are not the cause. Downright incompetence. If it is my PC why can they tell me what the problem is?<br> <br> She is rude, and forgets that I am a customer.
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Vox Telecom's replyOfficial
22 Mar 2016, 15:13Hello nevillematthews,
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Best regards,
Vox Telecom's reply22 Mar 2016, 15:13
Official
Hello nevillematthews,
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Best regards,