JP
JC P
1 reviews | Active since Apr 2022
06 Apr 2022, 13:39
Shocking business practice
It has now been dragging with VOX since Tuesday, 18 January 2022 14:48 when the initial quote has been sent from an area manager. Since then we have had 3 project managers saying they will assist us but not getting anywhere. No updates are given without first BEGING via multiple calls and emails and still then nothing happens in order to find the solution. Absolutely HORRIFYING
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
06 Apr 2022, 14:32Good day, Jc P
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply06 Apr 2022, 14:32
Official
Good day, Jc P
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Apr 2022, 11:03Good day, Jc P
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation from the project management team that the services have been successfully installed , in JHB and Brits.
There is One site remaining and porting to be completed.
Your Project Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation from the project management team that the services have been successfully installed , in JHB and Brits.
There is One site remaining and porting to be completed.
Your Project Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply14 Apr 2022, 11:03
Official
Good day, Jc P
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation from the project management team that the services have been successfully installed , in JHB and Brits.
There is One site remaining and porting to be completed.
Your Project Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation from the project management team that the services have been successfully installed , in JHB and Brits.
There is One site remaining and porting to be completed.
Your Project Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox