MO
Michael O
1 reviews | Active since Jan 2012
25 Nov 2025, 08:48
Shocking
Sending a message here because this is the only way you can get hold of vox customer "care"
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
25 Nov 2025, 09:09Good day, Michael O
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply25 Nov 2025, 09:09
Official
Good day, Michael O
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 Nov 2025, 10:36Good day, Michael O
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact, we have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact, we have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply27 Nov 2025, 10:36
Official
Good day, Michael O
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact, we have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact, we have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
MO
Michael O's updateReviewer Update
08 Dec 2025, 13:33Also note that you have to PAY for returning their routers. I will have 2 of their routers with me, canceling and just paying for the router and signing up with another ISP will benefit me after 4 months. Ridiculous
MO
Michael O's update08 Dec 2025, 13:33
Reviewer Update
Also note that you have to PAY for returning their routers. I will have 2 of their routers with me, canceling and just paying for the router and signing up with another ISP will benefit me after 4 months. Ridiculous