GB
Grahame B
1 reviews | Active since Jun 2019
03 Jul 2024, 09:14
Shiocking service from Vox Telecom accounts
I have been overcharged for my connection and I have tried to get hold of Vox Telecom since 24th June to sort this out. I have tried calling the accounts department and sent numerous emails but nobody has the decency to reply.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Jul 2024, 10:21Good day, Grahame B
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply03 Jul 2024, 10:21
Official
Good day, Grahame B
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
03 Jul 2024, 10:37Good day, Grahame
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
An updated Statement has been sent to you via email for record keeping purposes.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
An updated Statement has been sent to you via email for record keeping purposes.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply03 Jul 2024, 10:37
Official
Good day, Grahame
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
An updated Statement has been sent to you via email for record keeping purposes.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
An updated Statement has been sent to you via email for record keeping purposes.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox