DT
Deven T

1 reviews | Active since Sept 2019

17 Oct 2022, 11:04

Set up help and numbers don't exist

The service is terrible, installation guides are misleading.

I have phoned 4 different numbers to get through to Vox to help me with the set up cause their guides are obsalite, only to get this number does not exist for all 4 numbers

0
Replies (2)
Vox Telecom
Vox Telecom's reply17 Oct 2022, 12:53
Official
Good day ,  Deven T 

 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 

Best regards,

Vox Telecom
Vox Telecom's reply18 Oct 2022, 12:49
Official
Good day, Deven T
 
Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox 

Best regards,