SET UP - ***

Item: Vox Telecom
Rating: 1
Author: Deirdre C

Vox installed a new fiber line for me all went well and on time. They delivered the equipment and that is it. I cannot connect. I asked them to please assist me in connecting. With no luck you tried to phone with no luck, you stay on the line for more than 20 min (wasting airtime) with no luck Log a call with no luck. Trust I will be successful on this platform. SET UP - ***

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

21 Feb 2023, 09:34

Good day, Deirdre C

Thank you for your review.

Kindly note that the details of your query has been sent to the Support team to assist.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's reply21 Feb 2023, 09:34

Official

Good day, Deirdre C

Thank you for your review.

Kindly note that the details of your query has been sent to the Support team to assist.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's replyOfficial

23 Feb 2023, 10:38

Good day , Deirdre C

Thank you for your patience whilst this matter was being attended to.

Kindly note that we have received confirmation that the router have been successfully installed and completed.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply23 Feb 2023, 10:38

Official