JK
JJ K

1 reviews | Active since Aug 2022

18 Aug 2023, 05:56

Services

I didn't even had I stallation completed and they billed me. Suspended my service before I was even connected Every single day no internet for 4 to 5 hours. This is poor service. These people should one thier doors please.

0
Replies (2)
Vox Telecom
Vox Telecom's reply18 Aug 2023, 08:07
Official
Good day,  JJ Klase 
 
Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
We will provide feedback to  you soonest. 
 
Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply21 Aug 2023, 11:00
Official
Good day, JJK

Thank you for your patience while this matter was being resolved.
 
Kindly note that we have received confirmation that the connectivity problem was resolved after the router were replaced.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox