JJ
Jean J
1 reviews | Active since Oct 2023
10 May 2025, 16:38
**** service...again.
Limited service display, but my account is paid in full. I am Gatvol paying full price for 50 internet speeds. It's not my first complaint, same issues. I want to cancel my service, collect your router as you delivered it.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
10 May 2025, 16:52Good day Jean J,
Kindly note that we have escalated your issue to our technical support an agent will be in contact with you to assist.
Thank you
Kindly note that we have escalated your issue to our technical support an agent will be in contact with you to assist.
Thank you
Vox Telecom's reply10 May 2025, 16:52
Official
Good day Jean J,
Kindly note that we have escalated your issue to our technical support an agent will be in contact with you to assist.
Thank you
Kindly note that we have escalated your issue to our technical support an agent will be in contact with you to assist.
Thank you
Vox Telecom's replyOfficial
12 May 2025, 10:51Good day, Jean J,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Regards
Vox
Vox Telecom's reply12 May 2025, 10:51
Official
Good day, Jean J,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Regards
Vox