ZW
Zirkia W
1 reviews | Active since Mar 2020
29 Oct 2021, 17:45
Service? What service
Absolutly pathetic service, since installation nothing is correct, keep on saying reset device or its the fibre line or we will send someone. Eventually someone came the installation was done wrong by them and now we are billed to get it fixed, also cant be fixed right away. Gave a date to redo installation phoned now and yet again excusses. This is rediculus! Seems its a money making senario and no client service
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Replies (2)
Vox Telecom's replyOfficial
29 Oct 2021, 18:13Good day, Zirkia W
Thank you for your review.
We have sent you a separate message to obtain the necessary information so we may assist.
Kind Regards,
Vox
Thank you for your review.
We have sent you a separate message to obtain the necessary information so we may assist.
Kind Regards,
Vox
Vox Telecom's reply29 Oct 2021, 18:13
Official
Good day, Zirkia W
Thank you for your review.
We have sent you a separate message to obtain the necessary information so we may assist.
Kind Regards,
Vox
Thank you for your review.
We have sent you a separate message to obtain the necessary information so we may assist.
Kind Regards,
Vox
ZW
Zirkia W's updateReviewer Update
02 Nov 2021, 11:08To date no one contacted us to get the matter sorted. It seems like they were eager to reply but still no resolution or further assistance.
ZW
Zirkia W's update02 Nov 2021, 11:08
Reviewer Update
To date no one contacted us to get the matter sorted. It seems like they were eager to reply but still no resolution or further assistance.