1 reviews | Active since Jan 2018
Service what service Bad Bad Bad .....I had it with Vox no more
Problem with fiber line. This is on going for half a month now. We had 4 days of good line speed. Vox send a technician to us yesterday and saw that what we are experiencing. He left and next moment Vox is phoning us want to close the ticket. no one has been since in contact with us since. I am going to write my money back tomorrow because no service no money. I am going to look for a service provider that can give me a service. I pay for a 200mgb line and at present i am getting 5mgb.........really. And if it is Vumatel, Vox should have sorted it out by now. The issue that Vox had was apparently closed on Thursday.......already.
Vox can not sort this out so it is time to go........I can not continue publishing on Hello Peter about the same issue over and over and over again, nor can I keep phoning technical support every day over and over, and over again. Some were you have to say I had it!!!
Thanks Marius De Beer Computfix
Good day Marius
Thank you for your post.
Kindly note that we have received your previous complaints logged. Our Technical Department has been in contact with you yesterday and advised that the matter has been escalated to the Upstream Service Provider for further assistance.
Feedback will be provided to you on the initial complaint logged.
Kind Regards,
Vox Telecom
Good day Marius
Thank you for your post.
Kindly note that we have received your previous complaints logged. Our Technical Department has been in contact with you yesterday and advised that the matter has been escalated to the Upstream Service Provider for further assistance.
Feedback will be provided to you on the initial complaint logged.
Kind Regards,
Vox Telecom
