JH
Janine H
1 reviews | Active since Sept 2011
28 Jul 2021, 19:06
Service, what service!?
I have had a line installed for my address for about 2 years without any problems. Since moving the account to my name from my previous tenants name I have had nothing but problems. In this month alone I have been cut off and left without internet service 3 times already! On all 3 occasions I have to wait 48hours to get service back yet I am still being charged the full amount plus a random fee that I was not even aware off! I am waiting on 6 people to call me back. 6 people!!!!
You know you have been crushed when you are past the stages of screaming, swearing, crying and even begging. For the sake of sanity please choose any service provider except Vox Telecom
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Replies (1)Vox Telecom's replyOfficial
28 Jul 2021, 19:38Good day Janine H, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Vox Telecom's reply28 Jul 2021, 19:38
Official
Good day Janine H, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
