CB
C B
1 reviews | Active since Jul 2020
09 Feb 2023, 16:00
Service suck!
One month since Ive ordered my fibre line from Vox. They have phoned me ZERO times. If they dont contact me today or tomorrow, Im cancelling my order on Monday. Their service seems to suck.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
09 Feb 2023, 18:50Good day, C J
Thank you for your review.
Please note that the details of your complaint has been sent to the Project Management team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Project Management team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply09 Feb 2023, 18:50
Official
Good day, C J
Thank you for your review.
Please note that the details of your complaint has been sent to the Project Management team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Project Management team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
21 Feb 2023, 11:29Good day , C J
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router shipped for self installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router shipped for self installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Feb 2023, 11:29
Official
Good day , C J
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router shipped for self installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router shipped for self installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox