SERVICE SECOND TO NONE !!!

After purchasing a new Sim Card I was unable to connect to Internet. Had to go to local Branch for help. After an HOUR working on my Laptop, I was told my USB ports were faulty ! Had that checked & also tested Sim Card in another computer. I had to complain a few times that I STILL had no Internet access & was now VERY irate at getting the run-around from Branch. Sent email to Voxcom & received prompt call-back. They investigated - we tried access again - no success. This is when all other \Help-Desks\" disappear. Not Vox Telecom. I had daily calls from 4 different guys over next 3 days. They finally ascertained Sim Card was \"locked\" - sorted it out & called me to try again. I am VERY pleased to now be up & running with Internet access. <br> <br> Thanks guys - Alex, Aubrey,Yaseen & another good chap - begging pardon, my age is showing as I have sadly forgotten his name !<br> <br> Thank you Vox Telecom for employing people with good attitude, dedication & patience & providing all important TRAINING !!!"