MP
Masixole P
1 reviews | Active since Jun 2023
14 Jun 2023, 18:11
*********** service provider
Bunch of *********** clowns been complaining about their wifi that is not working and they keep on telling me that it’s active on their side yet it’s not working on my side, even went as far as making calls to their call centre they couldn’t help me they said they Logged a ticket for their technician to come it’s been more than 3 days now he is no where to be seen. Yet they have the audecity to send me the bill statement for something that is not working and I have not utilised for almost 2 months now
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
14 Jun 2023, 18:58 Good day, Masixole Pani
Thank you for your review.
Kindly note that the details of your query have been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query have been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply14 Jun 2023, 18:58
Official
Good day, Masixole Pani
Thank you for your review.
Kindly note that the details of your query have been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query have been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
21 Jun 2023, 13:21 Good day, Masixole
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after onsite team assisted wiht router configuaration.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after onsite team assisted wiht router configuaration.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Jun 2023, 13:21
Official
Good day, Masixole
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after onsite team assisted wiht router configuaration.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after onsite team assisted wiht router configuaration.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
