ZL
Ziphozonke L

1 reviews | Active since Jun 2018

07 Jan 2025, 06:59

******* *********** service provider

Rubish of a company like this one, I app**** to move house early and on time, but no one came to install, I call send emails, but the employees are so *********** and do not even bother to follow up, they use OpenServer also has horrible service, they send SMS for installation and none pitches

Rubbbbbishhhhhhhhhhhhhhhhhhhhhhhh

0
Replies (3)
ZL
Ziphozonke L's update08 Jan 2025, 18:16
Reviewer Update
The technician came out today at 8h00 installed the WiFi but there is no network connection…I have stayed on the phone with one of your agents but still useless and they can’t get it
I’m cancelling this **** of a service a moving on to a better network…you know how to give someone a ****ty service
Vox Telecom
Vox Telecom's reply08 Jan 2025, 18:35
Official
Good day Ziphozonke L,  
Please note that we have requested one of our technical support agent to contact you and assist
Thank you
Vox Telecom
Vox Telecom's reply10 Jan 2025, 10:45
Official
Good day ,Ziphozonke
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
 
 Kind Regards, 
 Vox