******* service from Vox Telecom!

Worst service ever -- Firstly they took forever just to come and check where I want to install fibre. I kept asking and asking when they would actually come around, with half hearted responses. Eventually I cancelled everything and went with Rain instead. In the meantime the router had been delivered to me for the Vox fibre, which by the way is still sitting with me after I've asked them over 5 times when they will be collecting. I dont have an account with Vox, nor am I using their services, and yesterday they decided to take R1999,00 off my bank account. I don't know why they have taken it off. I had received any invoice from them and queried it, but still no response. Their service is shocking, I have not worked with such a useless organization in a long time. I would never recommend Vox to anyone. Rain on the other hand has been brilliant so far, hopefully it stays that way.