TM
Tshepiso M

1 reviews | Active since Apr 2023

16 Aug 2025, 18:26

******* service

Only if I had checked the reviews before signing up…. The whole day without internet. No sense of urgency to get the service up and running again. No updates, no feedback. I REGRET signing up for this *******!

0
Replies (3)
Vox Telecom
Vox Telecom's reply16 Aug 2025, 18:41
Official
Good day  Tshepiso M ,
Kindly note that we are aware of the issue you are experiencing one of our support agents will be in contact with you shortly to assist.

Thank you
TM
Tshepiso M's update16 Aug 2025, 18:47
Reviewer Update
Sies
Vox Telecom
Vox Telecom's reply19 Aug 2025, 14:22
Official
Good day, Tshepiso
 
 Thank you for your patience while this matter was being investigated 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
 
Kind Regards,
Vox