AB
Augus B
1 reviews | Active since Nov 2019
12 Oct 2022, 16:58
Service Disconnection
Service sucks. They just disconnect service 2 days before debit date. I thought they are professional but Kota shop from Alex provide better service. And this is not the first time. Their service sucks!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
12 Oct 2022, 17:30Good day, Augus
Thank you for your review.
Kindly note that your service is not suspended.
Your service could have been impacted by the National MTN LTE outage. The outage has been resolved and we have logged a request on your behalf for the Support team to contact you and assist.
The reference is VOX***1
Kind Regards,
Vox
Thank you for your review.
Kindly note that your service is not suspended.
Your service could have been impacted by the National MTN LTE outage. The outage has been resolved and we have logged a request on your behalf for the Support team to contact you and assist.
The reference is VOX***1
Kind Regards,
Vox
Vox Telecom's reply12 Oct 2022, 17:30
Official
Good day, Augus
Thank you for your review.
Kindly note that your service is not suspended.
Your service could have been impacted by the National MTN LTE outage. The outage has been resolved and we have logged a request on your behalf for the Support team to contact you and assist.
The reference is VOX***1
Kind Regards,
Vox
Thank you for your review.
Kindly note that your service is not suspended.
Your service could have been impacted by the National MTN LTE outage. The outage has been resolved and we have logged a request on your behalf for the Support team to contact you and assist.
The reference is VOX***1
Kind Regards,
Vox
AB
Augus B's updateReviewer Update
13 Oct 2022, 09:41Thank you for the response.
AB
Augus B's update13 Oct 2022, 09:41
Reviewer Update
Thank you for the response.