RM
Rozchaan M
1 reviews | Active since Mar 2020
05 Oct 2025, 14:19
************* service baddest ever
Worst service provider ever. When I got my lte sim for mtn they said we have coverage where I am staying. Just found out today that this is not true and the reason why my sim gets locked everyday for the past week now. Mind you the other times we had loads of connection issues and not sure if its the same reason as they never tell the truth. Today was the first and I am totally disgusted even if here was a tower for mtn no one even tried to notify the clients that the tower will no longer be working. Which is poor. You pay them every month on time and only use maybe 15 days worth of wifi the other times you struggle to do anything. Do not use them ever.
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Replies (2)0
Replies (2)Vox Telecom's replyOfficial
05 Oct 2025, 14:33Good day, Rozchaan
Thank you for your review.
Kindly note that your query was escalated to MTN to investigate the SIM lock issue that keeps occuring.
The Support team will remain in contact with MTN to attempt to resolve the problem being experienced.
We'll provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that your query was escalated to MTN to investigate the SIM lock issue that keeps occuring.
The Support team will remain in contact with MTN to attempt to resolve the problem being experienced.
We'll provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply05 Oct 2025, 14:33
Official
Good day, Rozchaan
Thank you for your review.
Kindly note that your query was escalated to MTN to investigate the SIM lock issue that keeps occuring.
The Support team will remain in contact with MTN to attempt to resolve the problem being experienced.
We'll provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that your query was escalated to MTN to investigate the SIM lock issue that keeps occuring.
The Support team will remain in contact with MTN to attempt to resolve the problem being experienced.
We'll provide feedback to you soonest.
Kind Regards,
Vox
RM
Rozchaan M's updateReviewer Update
05 Oct 2025, 14:37Whatever nit trusting your company ever again never
RM
Rozchaan M's update05 Oct 2025, 14:37
Reviewer Update
Whatever nit trusting your company ever again never
