SL
Stéphanie Leigh
1 reviews | Active since Jul 2023
26 Jan 2024, 13:32
Service as bad as Eskom
If you try and make contact to report a fault on router, one cannot get hold of anyone at any of the numbers and when you get hold of someone eventually and they claim a technician is on its way and the technician doesn’t pitch within stipulated time and you try and again call to find out - you again cannot get hold of anyone or you get placed on hold just to keep hanging and they never return - just as bad as Eskom service! So sorry I decided to go with Vox as my internet provider!
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
26 Jan 2024, 14:13Good day, Stéphanie
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply26 Jan 2024, 14:13
Official
Good day, Stéphanie
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
31 Jan 2024, 11:04Good day, Stéphanie
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity were resolved after the router was reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity were resolved after the router was reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply31 Jan 2024, 11:04
Official
Good day, Stéphanie
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity were resolved after the router was reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity were resolved after the router was reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
