LP
Lesego P
1 reviews | Active since Sept 2018
11 Feb 2024, 08:15
**** service as always
The level of disrespect and **** service from this provider is out of this world. I’ve logged a call last night and till now I am not connected to the fibre line, the payment is made on time but there’s days when internet is not working
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
11 Feb 2024, 08:23Good day, Lesego P
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply11 Feb 2024, 08:23
Official
Good day, Lesego P
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
LP
Lesego P's updateReviewer Update
11 Feb 2024, 08:59Is it fair that I paid for a service that has not worked for the past 12 hours? I have lost money in that 12 hours which I doubt VOX will pay to me???
This is ****, your agents respond as they please. An hour spent on WhatsApp with them coming in intervals for about 20 minutes
This is ****, your agents respond as they please. An hour spent on WhatsApp with them coming in intervals for about 20 minutes
LP
Lesego P's update11 Feb 2024, 08:59
Reviewer Update
Is it fair that I paid for a service that has not worked for the past 12 hours? I have lost money in that 12 hours which I doubt VOX will pay to me???
This is ****, your agents respond as they please. An hour spent on WhatsApp with them coming in intervals for about 20 minutes
This is ****, your agents respond as they please. An hour spent on WhatsApp with them coming in intervals for about 20 minutes
LP
Lesego P's updateReviewer Update
11 Feb 2024, 09:29Now I hear the onsite team will make an appointment with me, meaning I have to stay without internet all this time? I paid for a service and I can’t lose any more money buying data
LP
Lesego P's update11 Feb 2024, 09:29
Reviewer Update
Now I hear the onsite team will make an appointment with me, meaning I have to stay without internet all this time? I paid for a service and I can’t lose any more money buying data
Vox Telecom's replyOfficial
16 Feb 2024, 11:25Good day, Lesego
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support and sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support and sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply16 Feb 2024, 11:25
Official
Good day, Lesego
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support and sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support and sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox