BK
Baitse K
1 reviews | Active since Mar 2014
02 Feb 2024, 20:06
**** service
Is it that a person must come to hellopeter to get assisted, I'm having problems with my wifi, I can't watch a full a episode of a series and there's only a 1 phone and a laptop connected t to my account, tried reaching to your technical support but nobody give a **** to answer the phone nor whatsapp, I wanna know how do I manage my ****en account, and know what the **** us going that I can't watch a 1 ****en episode of a series. And you guys don't want me to go to another service provider, uve never enjoyed this service provider, it us useless
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Replies (3)BK
Baitse K's updateReviewer Update
02 Feb 2024, 20:08Vox is **** I hope nobody considers it
BK
Baitse K's update02 Feb 2024, 20:08
Reviewer Update
Vox is **** I hope nobody considers it
Vox Telecom's replyOfficial
02 Feb 2024, 20:27Good day Baitse K,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's reply02 Feb 2024, 20:27
Official
Good day Baitse K,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's replyOfficial
05 Feb 2024, 10:48Good day, Baitse
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply05 Feb 2024, 10:48
Official
Good day, Baitse
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox