MM
Mohammed M
1 reviews | Active since Mar 2022
23 Aug 2023, 13:43
******* service
They are the worst company to fix the problems and give you the runaround and want to tell you that you are within the 72 hours but they want their full subscription money, we were even told by one of the representatives that he can see the log and it doesn't seem that they want to help us at all, this is a company with bad service and no one follows up
Helpful (0)
Replies (6)0
Replies (6)
Vox Telecom's replyOfficial
23 Aug 2023, 15:01Good day, Mohammed M
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply23 Aug 2023, 15:01
Official
Good day, Mohammed M
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
MM
Mohammed M's updateReviewer Update
23 Aug 2023, 16:06My account number is as follows ***
MM
Mohammed M's update23 Aug 2023, 16:06
Reviewer Update
My account number is as follows ***
Vox Telecom's replyOfficial
23 Aug 2023, 17:28Good day Mohammed M
Thank you for the above information.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for the above information.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Aug 2023, 17:28
Official
Good day Mohammed M
Thank you for the above information.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for the above information.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
MM
Mohammed M's updateReviewer Update
24 Aug 2023, 09:51So how long do we have to wait for your reply, your call centre is the pits and take up all of the airtime and things do not get resolved, your service is putrid to say the least
MM
Mohammed M's update24 Aug 2023, 09:51
Reviewer Update
So how long do we have to wait for your reply, your call centre is the pits and take up all of the airtime and things do not get resolved, your service is putrid to say the least
MM
Mohammed M's updateReviewer Update
24 Aug 2023, 20:37What is your next ****** excuse going to be
You still did it resolve this
And you come with more excuses and just say you can send it to the technical team
I will expose you on all social platforms
You still did it resolve this
And you come with more excuses and just say you can send it to the technical team
I will expose you on all social platforms
MM
Mohammed M's update24 Aug 2023, 20:37
Reviewer Update
What is your next ****** excuse going to be
You still did it resolve this
And you come with more excuses and just say you can send it to the technical team
I will expose you on all social platforms
You still did it resolve this
And you come with more excuses and just say you can send it to the technical team
I will expose you on all social platforms
Vox Telecom's replyOfficial
29 Aug 2023, 10:21Good day, Mohammed
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Octotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Octotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply29 Aug 2023, 10:21
Official
Good day, Mohammed
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Octotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Octotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox