Service

To whom it may concern,

It has been over a week that I’ve been dealing with VOX technicians with regards to my internet connection and each time this is unsuccessful. Everything I was told to do doesn’t work. Apparently the fault is TT connect, whom has made no contact with me in the regard. Technicians are just to lazy to come out and see what the problem is. I’ve tried to contact TT Connect myself any each time I get referred to my ISP.

I’ve been working from home and writing online board entrance examinations in a weeks time. I have been restricted from working at home and accessing my online study material, due to this. I am not satisfied with the service I have received and this is adding more stress to me.

I therefore, would like to terminate my contract with VOX and TT Connect, as I refuse to pay a monthly service that I’m not receiving any benefits from. I would much rather get an LTE router from Telkom or Afrihost then deal with this poor and selfish service.

Thanks