NA
Ndlhovu A
1 reviews | Active since Mar 2018
01 Dec 2023, 19:24
Self install error. No network connection
I have been trying to get the Fibre working since Oct 24 but still nothing even now. They came and install and now am sitting with router and all set without connection. But month end they will debit my account.
The self install is not working. It gives an error. I have been reporting this but they are not assisting
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Replies (1)
Vox Telecom's replyOfficial
01 Dec 2023, 19:43Good day Ndlhovu A,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Best regards,
Vox Telecom's reply01 Dec 2023, 19:43
Official
Good day Ndlhovu A,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Best regards,