MM
Miyelani M

1 reviews | Active since Feb 2022

23 Feb 2022, 10:16

****mes

I joined vox last year march. Am pril I upgraded to 20/10 Mbps. Which was aromatically upgraded to 50mbps. I have been paying R850 every month but I have never had the speed of 50mbps. This guy's are a ****. I have been calling them wasted my money. But no help.but they are billing me for something I don't have.

0
Replies (2)
Vox Telecom
Vox Telecom's reply23 Feb 2022, 10:39
Official
Good day, Miyelani M 

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply11 Mar 2022, 12:52
Official
Good day, Miyelani M Thank you for your patience whilst this matter was being investigated.  Kindly note that we have received confirmation that the speed issues were resolved after the Network Provider migrated the link. Should you require any further assistance, please do not hesitate to contact us on *** or email, *** Kind Regards, Vox