Same problem 4 times, still terrible service.

I am having the same problem I have had on 3 previous occasions of my ADSL getting and maintaining line sync perfectly but no data accounts authentication on it. The first time this happened it took a few hours to fix (I was lucky) <br> <br> The second time (and my last hello peter complaint) took 5 days to fix. Four of those days were convincing VOX that I had a problem. Their staff flat out called me a **** and said the problem was my fault.<br> <br> The third time it was fixed within an hour but was broken again the same day. It is now four days later and still no fix in sight. <br> <br> On Saturday night I received a call from Mondre at VOX. He was polite and went through all the troubleshooting with me. He then said they'll have to pass the request on to telkom and it'll be fixed on Monday.<br> <br> Today is Monday. I receive a call from a lady at VOX to ask if I am still having intermittent issues with my internet. No, it has been out permanently since friday morning.<br> <br> Every time I have had this problem I have asked for a report on what went wrong so next time I can get it resolved quicker. No report, no accountability, no internet.<br> <br> DO NOT SIGN UP WITH VOX TELECOM EVER.<br> <br> ***