NG
Nozipho G

1 reviews | Active since Feb 2025

12 Sept 2025, 16:10

Same internet problem Ive reported on the 12th of June

Hi, Ive reported the same problem exactly 3 months ago, Im experiencing same issue Ive stopped working over 2 hours ago, as Ive mentioned before Im a commission earner and Im schedule to work tommorrow please send a technician. I've been trying to call but it didn't go through I've wasted my airtime. My number *** I would appreciate urgent assistance please.

0
Replies (3)
Vox Telecom
Vox Telecom's reply12 Sept 2025, 17:04
Official
Good day,

Thank you for your review.

Kindly note that the details of your complaint has been noted and escalated to the Support team for assistance.
An agent will reach out to you soon to assist.

Kind regards,
Vox
NG
Nozipho G's update12 Sept 2025, 20:07
Reviewer Update
Thank you for contacting me the lady was very helpful internet is back now, I truly appreciate your assistance Ive never been assisted in less than 7hours Im thrilled.
Vox Telecom
Vox Telecom's reply12 Sept 2025, 20:24
Official
Good day Nozipho,

We are happy to assist :) 

Thank you for your feedback.

Kind regards,
Vox