GP
Gerrie P

1 reviews | Active since Jun 2015

28 Aug 2026, 15:56

Sales but no service

I have accepted a quote in Mid-July and now, at the end of August, neither VOX not Openserve has communicated or installed. The shop is opening on 1 September and it will be without internet. This is my first dealings with VOX and I must say, it has been a horrible experience. After being pushed so much for the sale, nothing happens afterwards. All I get is “It has been escalated” Blah blah.

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Replies (1)
Vox Telecom
Vox Telecom's reply28 Aug 2026, 16:07
Official
 Good day, Gerrie
 
 Thank you for your review. 

 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox