AP
AM P

1 reviews | Active since Jun 2017

10 Jul 2017, 13:38

SAFE YOURSELF A LOT OF TROUBLE AND STAY AWAY FROM VOX TELECOM

<p>I can`t remember how many times I had to call and report my internet and vobi phone.</p> <p>It is not up to standard and with no joy at all. They call you back and fix the problem. The next time you call people can`t hear you!!!!</p>

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Replies (3)
Vox Telecom
Vox Telecom's reply10 Jul 2017, 13:56
Official

Good day Andre.

Thank you for your post. Kindly note that we are currently busy investigating your complaint as per your reference VOX***. Someone will be in contact with you soon.

Regards,

Vox Telecom

Vox Telecom
Vox Telecom's reply10 Jul 2017, 16:27
Official

Good day Mr. Du Plooy

Kindly note that our Technical Department has been in contact with you and advised that a call-out will be arranged to test the connectivity at your house, as the problem experienced could be related to the wireless connection at your house.

The reference for this call out is VOX***

Regards,

Vox Telecom

Vox Telecom
Vox Telecom's reply13 Jul 2017, 12:29
Official

Good afternoon Mr du Plooy,

As per feedback received a Technician has been on-site to test your connectivity. It has been confirmed that the IP range has been changed, and a speed, connectivity and vobi call test was conducted.

It has also been confirmed with you that you are happy with the wifi signal.

Kind Regards,

Vox Telecom