Sad Sad Service!!

Item: Vox Telecom
Rating: 1

What sad service. They don’t seem to have clear communication internally and seem to always be having network issues. They can’t seem to get anything right! And not to mention rude Sales staff who transfer you from pillar to post. But try and get help from them and it’s just too much effort. The sarcasm from the lady in sales this morning was the cherry on top. Sad Sad Service!!

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

25 Oct 2024, 08:45

Good day Catherine G,

Thank you for your review.

We have escalated the details of your complaint to our Sales team for a further investigation. An agent will be in contact with you soon to assist in resolving the issue.

Kind regards,
Vox

Vox Telecom's reply25 Oct 2024, 08:45

Official

Vox Telecom's replyOfficial

31 Oct 2024, 11:05

Good day, Catherine G,

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Vox

Vox Telecom's reply31 Oct 2024, 11:05

Official