CV
Chantal V
1 reviews | Active since May 2021
06 Sept 2022, 12:03
SA service not for the faint hearted
It has been almost 2 weeks since I signed up to Vox. I am still without working wifi (make note I work from home) and all I receive after 45 minute calls to the call centre, is, "We have pushed your issue to the next project manager"... Moving the query and not giving me proper answers is not helpful. Can someone help or should I just cancel this nightmare!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
06 Sept 2022, 12:53 Good day, Chantal V
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply06 Sept 2022, 12:53
Official
Good day, Chantal V
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Sept 2022, 09:49Good day, Chantal V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply07 Sept 2022, 09:49
Official
Good day, Chantal V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox