cG
christiaan G

1 reviews | Active since Aug 2015

27 May 2025, 09:25

*****S

i moved houses end of april 2025 now end of may you deduct more than double my payment for what and your useless whatsapp or phone doesnt work I WANT MY MONEY BACK

0
Replies (3)
Vox Telecom
Vox Telecom's reply27 May 2025, 09:41
Official
Good day, Christiaan

Thank you for your review. 
Kindly note that the details of your query has been sent to the accounts team to investigate and assist. 
 
We will provide feedback to  you soonest. 
 
 Kind Regards, 
Vox 
cG
christiaan G's update27 May 2025, 09:50
Reviewer Update
SO YOU AS C OMPANY CAN DEDUCT AS MUCH AS YOU WANT WITHOUT ANY EXPLANATION
THATS CALLED *****


Vox Telecom
Vox Telecom's reply30 May 2025, 13:04
Official
Good day, Christiaan
  
Thank you for your patience whilst this complaint was being investigated. 

Kindly note that the refund and self installhas been completed. 
 
Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox