LN
Lindie N

1 reviews | Active since Jun 2024

09 Jun 2024, 20:32

****s

Do not even trust this company, i already had a excisting installation at my house before i app**** with them, then i moved out and wanted them to change my address that also have a excisting installation for fibre, they told me the cost will be R4000 plus because they wil have to cancel my contract and apply for a new one, but when you apply they tell you it is month to month. So dont get fooled, now they want to hand me over for R4000 because according to them it is installation cost which is total BS because i already had a exciting installation. Dont get ******* by these people.

0
Replies (2)
Vox Telecom
Vox Telecom's reply09 Jun 2024, 21:27
Official
Good day Lindie  NThank you for your post.Kindly note that the details of your complaint has been sent to Debtors team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom
Vox Telecom's reply10 Jun 2024, 13:32
Official
 Good day, Lindie  N

Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 
 
 Kind Regards, 
 Vox